November 2005 -Vol 4 No. 8
 
The latest insider Tips & Tricks for eBay

Making Your Fortune Online: Be sure to watch your local listings for my Public Broadcasting program. It airs nationally from December 1 through December 16. The CooleBayTools.com website will post the schedule as soon as we have the dates.

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Get Your eBay Business Ready for the Holidays

Here's what you should be doing now to get ready for the holiday sales crunch.

As I write this column, I'm placing my final orders for holiday merchandise I'll be selling during the holiday season. Of course, I'll still be selling my regularly stock items in my eBay store, but the holiday season gives me a reason (or is it excuse?) to search out and buy more merchandise. And shopping for my eBay business is almost as much fun for shopping for myself. Actually, it's more fun. Why? Because I'm buying at wholesale prices--way below retail cost. There's a special bit of magic that goes along with finding fun merchandise at very low prices--because you know you're going to make a healthy profit on all the fun stuff you buy!

Here's a quick tip to read before you buy any merchandise for resale: Be sure to search eBay and see how many people are selling the item, or a similar item--and check to see if anyone is buying. If the item is seasonal, use your "eBay instincts" and choose items accordingly.

If you haven't starting shopping, you'd better get on the ball because your holiday buying spree should be over by the end of October. In the meantime, there are a few other things you should be doing right now to get ready for crunch time:

  • Take pictures. Don't be lazy--using the manufacturer's stock images won't set your listings apart from those of other sellers. Take the time to set up your own pictures to make them unique.
  • Write descriptions. Take the time now to write descriptions for everything you'll be selling this season. This is something I always do whenever I have downtime, especially for collectible one-of-a-kind items. It takes as much time to put together a good description for those one-shot items as for your stock items--that's why writing whenever you have a few extra minutes is a timesaver. Another way I save time is I keep a folder on my computer that contains descriptions of odd-lot items. That way, when I'm in a rush to list, I just open the file, modify it to fit my item, cut and paste it, and voila, the item's listed.
  • Decide on your tools. If you're planning to use any special tools to help with the onslaught of new business you're expecting during the holidays, you'd better have more than a casual understanding of how the tools work before you start selling in earnest. Consider signing up to use a new eBay service such as Selling Manager--or signing up with a preferred service providor like ChannelAdvisor to smooth your holiday business frenzy. These services were designed with the busy seller in mind and will go a long way toward helping your business. The holiday crunch--late October, November and early December--is not the time to start fresh with a service because hopefully you'll be so busy selling, you won't have time to figure out the ins and outs of a good program.
  • Catch up on your bookkeeping! If your bank account reconciliation's aren't up to date, now's the time to get that chore done. If you haven't posted the details of your charge card payments (known as "splits" in QuickBooks), do that now, too. A busy holiday and post holiday season will keep you continually busy through March--which doesn't leave you much time to stay on top of your books. Also, if your memory's as bad as mine, you won't remember the small details from month to month.
  • Line up your part-time help. If you'll need some help packing items and shipping them out to buyers, be sure to plan for that now. Ask neighbors, or put a notice up at a local college--if you're lucky enough to be close to one--so you'll be able to interview and find the right people for your busy rush now.
The 2005 super-selling season on eBay is about to begin. Don't get caught up in the swirl of sales unaware. A successful eBay PowerSeller is a prepared seller.

(Marsha Collier's column originally published © Entreprenuer.com)


Paypal For Dummies
I was lucky enough to be asked to work with Victoria Rosenborg on her new book "PayPal For Dummies" http://www.amazon.com/exec/obidos/tg/detail/-/0764583921/ref=ase_coolebaytools/002-0036056-3506438?v=glance&s=books as Consulting Editor. (I also wrote the Forward). It's a great book for anyone who wants to learn the ins and outs of paypal and how to use the service to enhance their business.


eBay's NEW features!
There are new features on the summary page of Selling Manager and Selling Manager Pro. There are two new modules – a "search" module that allows you to locate sales related data and an "at-a-glance" module that lets you easily get an overview of your sales. Note that if you archive your sales at the end of the month, the last 30 days figure will be incorrect. It seems to pick up sales figures only from your active Sales Manager data.


Determining your opening price
One of the toughest things to figure out when you're getting ready to sell on eBay is how to set your starting and/or "Buy It Now" price. People break into a sweat about making this decision, but it's really not that urgent an issue--unless you price your item too low and it sells at a loss!

Your goal here is to make money, not lose it. So the first thing you need to consider is how gutsy you should be when it comes to your business. In the business world, this is called measuring your "risk tolerance." (I, for one, have an incredibly low risk tolerance!)

There are those who say that the greater the risk, the higher the chances for success. And this may be true. Certainly when you're in Las Vegas, you have a better chance of winning big if you're betting big. But your eBay business may be your livelihood. So pricing an item is important, and being glib with the money you need to pay next month's rent is probably not prudent. You can increase your chances of eBay success with this breakdown of the three most popular ways to set your starting price:

  1. Set the starting price at $1--with no reserve. There's been much talk about the attraction of starting your items at just $1. There's certainly a definite benefit to that, as prospective buyers will see your listing and think they're the only ones to see your low-priced item--and that they'll be win it at a bargain.

    But instead of $1, I recommend you list for 99 cents--see the list of listing fees below to understand why. Once you list an item at 99 cents, prospective buyers will perceive the deal and begin to bid. The item will generate competition, and bidders will hopefully drive up your selling price in a flurry of (possibly last minute) bidding. One caveat here: If your initial bidder gets no competition, your item may have to sell for your starting bid of 99 cents!

    How do you avoid that? Before you list your item, follow one of my cardinal rules by running a "Completed listings" search on the item. To do this, type the keywords for your item in the search box that appears in the upper right hand corner of every eBay page. Once you get your results, scroll down the page, and on the left, you'll see a "Search Options" area defined in yellow. In this area, there's a "Completed listings" box you can check to narrow your results.

    Once you have the completed listings results, click the "Sort by" drop down menu in the upper right hand corner above the list and sort your results to show "Price: highest first." Prices for items that have successfully sold will appear in green, bold text. Now you know the highest price you may expect to get for your item. If the price is close to your target, feel free to start the bidding at 99 cents. But if no one on eBay is buying your item, or if the selling price is below your cost, you might consider not selling the item at this time. eBay is cyclical--your item may be in demand in the future.

  2. Start the bidding at your cost. A more popular tactic is to start the bidding so the opening bid will cover your investment in the item. Use the listing fees schedule below to help you gauge your best starting price. For example, starting an item at $25 versus $24.99 will double the item's listing fee from 60¢ to $1.20. Over time, those pennies add up and eat into your profits.
  3.   Starting
    Listing Fee
      $0.01--$0.99
    $1.00--$9.99
    $10.00--$24.99
    $25.00--$49.99
    $50.00--$199.99
    $200.00--$499.99
    $500.00 or more
    $0.25
    $0.35
    $0.60
    $1.20
    $2.40
    $3.60
    $4.80


    Although setting a starting price that's equal to your cost isn't as attractive to prospective bidders as starting at 99 cents, there's less chance you'll lose money on your transaction.

  4. Start the bidding at a discount price. For new items, another option is to start the bidding at a discount to the "street value" of the item. The street value is the common, discounted price for the item in general commerce. To get an idea of this price, go to a site like www.froogle.com and enter the name of your item and the model number (if that's applicable). I like Froogle in particular because it lists website's product pricing right along with the pricing on many eBay stores, so you can get a good idea of the going value of your item. After you know the going street value of the item, you can choose a price that's somewhat less--this way, bidders who've done their homework think they're getting a deal on your item.

    You can also use the information you gleaned from your street value price research to set your "Buy It Now" (BIN) price. (This is the price you set so a prospective buyer can purchase your item immediately if they're so inclined.) I usually make the BIN price a few dollars more than the discount price--this strategy works very well for my items.

    Doing your research--even before purchasing an item to sell on eBay--is an ideal business practice. Because it's the time you spend on your business that can move you closer to eBay success.

 

cover

cover

eBay Timesaving Techniques for Dummies Starting an eBay Business For Dummies
New! 2nd Edition publishing September 2004
New! eBay For Dummies
4th Edition - 2004

 

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Questions?
If you have eBay questions, let me know and I'll try to answer them in future newsletters.


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